Returns & Exchanges

At Perfumeonline, we want you to be completely satisfied with your signature scent. If you are not happy with your purchase, you may return unopened and unused products within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our fragrance support team via email or our online portal with your order number to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the perfume in its original, unopened cellophane-wrapped packaging to ensure it remains protected and eligible for a refund during transit.

• 3.
  Ship the Item

  Affix the provided return label or address the package to our returns warehouse, ensuring you use a trackable shipping method for your peace of mind.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned item, we will process your refund back to the original payment method within 5-7 business days.