Frequently Asked Questions
Everything you need to know about shopping at Perfumeonline.
Are your fragrances 100% authentic?
Yes, we guarantee that all products sold on Perfumeonline are 100% authentic originals. We do not sell any knock-offs or imitations.
How long will it take to receive my order?
Orders are typically processed within 24 hours. Standard shipping takes 3-7 business days, while express options are available at checkout for faster delivery.
What is your return policy for perfumes?
We accept returns on unopened and unused products within 30 days of purchase. Due to hygiene and safety standards, we cannot accept returns on fragrances that have been sprayed or removed from their original cellophane wrap.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for secure and convenient transactions.
How should I store my perfume to ensure it lasts?
To maintain the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer or closet.
Do you offer international shipping?
Currently, we ship to select countries worldwide. Please enter your address at checkout to see if delivery is available to your specific location and to calculate shipping costs.